Your personal proposal
We agree on the format, reference photographs, price and schedule. There is no payment with your enquiry.
Payment & updates
FROM FIRST HELLO TO HOME
Thoughtfully made. Clearly communicated.
A written proposal before payment. Photographs before dispatch. A personal point of contact throughout.
50% to begin making
A 50% initial payment starts your commission. Making takes about 20 calendar days from the date we receive it.
A familiar face, ready to review
We share finished photographs for your approval and discuss any agreed adjustments.
Balance, then on its way
After you approve the finished portrait, pay the remaining 50% before dispatch. Delivery time is additional to making time.
Updates you can keep.
We keep the proposal, payment instructions, finished photographs and shipment updates together in your correspondence. If invited to use a private portal, you can open it through a time-limited email link.
A payment notice is not proof of payment. The studio checks the payment with the provider before updating your order.
Open your private portal →